Pharmacy & clinics
Verify first. Prepare second.
Pharmacy pickup with menu holds every order at 'placed' until a pharmacist explicitly starts it — nothing fills on autopilot, even mid-rush.
Your day with Queuer
A day with a check before every step.
Load the queue, keep verification on
Load the prescription/OTC menu, leave auto-prepare off, and set a grace period for patients running a few minutes late.
Every order waits for a human check
Orders hold at 'placed' no matter how deep the counter gets — a pharmacist has to tap Start before anything moves to preparing, so verification never gets skipped under pressure.
One scan verifies the pickup
The pickup scan confirms it's the right order for the right person; payment is taken at the counter as usual — what was verified is exactly what reconciles at the end of the day.
Mapped templates
Pharmacy pickup, plus the clinic basics.
Pair verify-first ordering with the walk-in queues your front desk and lab already run.
Bookings + walk-ins
Booked appointments and walk-in patients, one queue.
Pre-booked check-ins and walk-in patients fill the same queue fairly, and a grace period forgives a patient running a few minutes late instead of bumping them to the back.
See appointmentsA vaccination drive floods the counter? We don't hard-block.
A free daily buffer absorbs the overflow, and a wallet pass quietly covers a real rush — patients keep getting served instead of hitting an error.
See pricingQuestions
Frequently asked questions
Can we require a pharmacist to check every order before it's prepared?
Yes — that's the default on this template. Auto-start-preparing is off, so every order holds at 'placed' until staff explicitly start it.
Does payment happen before or after verification?
After. The scan at collection confirms the right order for the right person first; staff then take payment at the counter — never before the check happens.
Can we mix scheduled patients with walk-ins?
Yes — appointments and walk-ins share one queue, and a grace period protects a patient who's a few minutes late from losing their slot.
Is this suitable for controlled substances or ID checks?
The verify-first hold plus staff-only Start is designed exactly for that — nothing dispenses until a person confirms it should.
Ready when you are
Set up your first pharmacy queue.
Free to start, no card required.